Privacy Policy
Legal review required: This page is a structured draft prepared with South African POPIA considerations in mind. It is not certified legal advice. Have a qualified South African legal professional review before relying on it.
1. Who we are
Nine Dots Software ("we", "us") operates this website. Responsible party details for POPIA purposes: [PLACEHOLDER — confirm information officer / responsible party]. Company registration: [PLACEHOLDER — confirm registration number].
2. Personal information we collect
When you submit an enquiry, we may collect your name, business email, company name, optional phone number, service interest, optional budget/timeframe notes and project description. Server logs may include technical data such as IP address and browser type for security and diagnostics.
3. Why we process information
We process enquiry information to respond to your request, assess fit and maintain records of business communications. We do not sell personal information.
4. Sharing and operators
Enquiry delivery may use an email provider (for example Resend) acting as an operator under our instructions. Confirm and document all operators before go-live. [PLACEHOLDER — list processors once contracted]
5. Retention
We retain enquiry records for as long as needed to manage the relationship and meet legal or legitimate business requirements. [PLACEHOLDER — confirm retention schedule]
6. Your rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information, or object to certain processing. Contact us via the website enquiry form or configured contact channels once published.
7. Security
We apply reasonable technical and organisational measures appropriate to the information processed through this website. No method of transmission is perfectly secure.
8. Updates
We may update this policy as practices change. The version published on this page is the current draft.